"I loved my purchases! The baby outfits are great! You can't find such great quality around here! They are also different - I get so many compliments when my son wears them. We will order again in the future. Thank you."
Plains, PA, USA
As with all my Biker’s Den’s orders, your customer service with my latest custom built jacket order was without reproach. Through both email and telephone conversation, your professionalism and friendliness produced a tailor fit jacket—not an easily accomplished task with my frame. No doubt, I’ll be a returning customer!
Albuquerque, NM USA
I have recieved my order and I am very,very pleased with the coat!! You guys rock!! And a big thank you to Terry Lynn (hope I spelled your name right) for you attention to taking my order. You will be hearing from me again when I place some future orders!! Once again, my thanks to you all!!!!!
"Possibly the best Online-Shopping site, it has been my pleasure to shop. Great quality goods and reliable customer service. My leather motorcycle vest and vest extender arrived in perfect condition, a brilliant fit."
"Hi, I would like to tell you that my leather duster has arrived safe in England. It it fantastic, it is better than I imagined. Thank you for a great service."
Norwich, United Kingdom
"Just wanted to answer your email and let you know that I do like the leather jacket I ordered. The quality is excellent, the fit is just right, and the price was great. I am a very satisfied customer."
Glendale, AZ USA
All the baby clothes I bought were great. I love them, thanks alot. I referred you to 3 of my clients. They could not find anything like what I bought and thought they were wonderfull. Pleasure and very easy doing business with you. Again, thank you.
North Brunswick, NJ, USA
"I've had motorcycles since 1963. As you can imagine, I've bought lots of related products over the years. With the advent of the Internet, the choices have really grown. I can honestly say that my experience with The Bikers' Den was not only a good one, it was superb! The follow up and customer support is second to none. The products I purchased arrived quickly and are top notch. I'll be a lifetime customer. Thank you!"
Prescott, AZ, USA
"Thanks so much for the quick reply and fast shipping. I received my jacket yesterday evening and love it. The fit was great. Great quality heavy duty leather! My free gloves I should have ordered in a larger size...but I will pass them on to a friend. Thanks again! I will be telling my riding buddies about Biker Den."
Bedford, VA USA
"Again thank you for the quick service. I spoke with Sarah and she was extremely helpful. I told her I thought that your emails and the service that the both of you provided were excellent. I will make sure I spread the word and hopefully I can send you some customers. Again, thank you both for the courtesy that you extended me."
Belleville, NJ, USA
"Shopping online can sometimes be complicated for me because I'm an English ex-pat living in Texas and I use my English credit card when buying gifts for my Texan hubby. I called your customer service department to ask about using my card and the young lady there was very helpful, offering to process my order over the phone.The helmet I ordered arrived less than a week later & my hubby loves it! Your great prices & product quality - plus the 5* service - mean I'll definitely be back - Thanks Bikers' Den peeps!"
Ovilla, TX USA
"Hi Nicole. You know I was having one of those mornings and when I got back to my office and got your voice message things were better. Thanks so much for working my issue. Your company should give you a promotion for both motivation and dedication to their customers. I'm looking forward to my XL/Pumpkin Head CF Helmet. For you not taking the easy way out you might have possibly saved my life some day in the future. Thank you again Nicole."
Brandenburg, KY USA
"My jeans arrived today & they are awesome. They are a great quality, fit like a glove & are plenty long enough for my 6ft frame......just wonderful, I love them!"
Fort Worth, TX US
"My wife loves the jacket...it was one of many incentives leading her to a "Motorcycle Riders Safety" course and ultimately her 'Endorsement'! As a result of your timely delivery, I NO longer have to listen to relentless bitching about "...making her a widow on my two wheeled whore", any day it isn't raining! Especially since I had convinced her, finally, that I absolutely needed a new bike...of course I lied about the price...that's another story."
Orlando, FL, USA
"Just a note to let you know I got the chaps and they are very nice. Thanks again for all your help and extra effort. I will always check with you guys for my needs as your service is second to none."
Hartford, MI, USA
"I just wanted to let you guys know that you have outstanding service!!! I ordered a bike seat from you and needed it by Friday. You put forth more effort than any of the ones I had dealt with and my seat was delivered Friday morning. I was so pleased with the prompt service and the kindness you have shown. I will do all I can to spread your name to all I know that needs anything to with bikes supplies. You are number one in my book! Have a good day."
Dickson, TN USA
"I ordered the U.S. Air Force and U.S. Navy motorcycle helmets from Bikers Den. It arrived way earlier than expected. When we put them on the fit was right on target. The look is awesome and unique. Every time we stop at a light or go thru the base gates we're asked where we ordered them from. The lighting, vents and graphics are impressive. The fit is like a glove and we're both very happy with this purchase. We're very happy with our helmets and with Biker's Den's customer service. GO NAVY ! GO AIR FORCE!"
Yorktown, VA USA
Hello my name is Lamar Robinson and I recently purchased the Packin Tee and Holster from your online store. The product is absolutely awesome! The shipping was quick and I just wanted to thank you and your staff for the product to me so quickly. I’ll definitely be ordering from your online store in the near future!
Bothell, WA USA
"Thank you for doing a great job on the (photo engraved zippo) lighter. It really looks nice."
Reva, VA, USA
"Hello, I received my Legandary leather Sturgis style jacket this morning. WOW! I couldn`t be happier. The fit was perfect, the quality was far beyond my expectations and the service was excellent. Thank you again and I will turn to you for all my future needs."
Redding, CA USA
My first vest (Men's Black Horsehide Leather Biker Vest - made by Hillside USA) arrived on time but it was too small. A quick e-mail to Terilyn resolved the issue in minutes and I had the larger size at my door in just 3 days. That's simply GREAT customer service and I couldn't be more pleased!! The vest is extremely well made!! NEVER have I seen this level of quality at such a reasonable price! This vest looks more like it's been custom-made and should command several times the amount I paid! The fit is absolutely perfect but order one or two sizes up. The gun pockets aren't quite large enough for a full size 1911 .45 but would they should work exceptionally well for a smaller weapon. The Cordura lining provides great stability and the vest will not slide around with the weight. The snaps are not some cheap stamping but are indeed genuine Buffalo Nickel snaps that hold fast! What a truly great U.S. made vest this is - highly recommended!! Thank you sincerely for the outstanding customer service and overwhelming product satisfaction!
Lompoc, CA, USA
"The vest is awesome! It is fine quality and it is very practical for me. It will really look good when I get my MC patches and pins on it! Thanks for your service, time and attention! I will definitely utilize your services in the future for any of my leather wear needs!"
Mackinaw, IL USA
"Item was received in a timely matter, exactly as expected. Would consider doing business with you again in the future."
Hialeah, FL, USA
"I appreciate you quick reply to my email. I will be certain to tell all of my friends about your website, and will continue to order from you. Thanks again!"
Houston, TX, USA
"Please find attached some photos of the hard luggage fitted. Could you show them to the others. Had to mess around with the fitting kit - but it's amazing what can fit with a hacksaw (and a big hammer). It is the look I wanted and I am very happy with the result. Hope you can open the attachments. You can use my e-mail in your Customer Testimonials - no problem. Will keep checking your website as I am tempted by some other bits."
Gary A.Yeovil, Somerset UK
"My vest was delivered today!!!! Thanks!!! I will definitely be ordering more things from you in the future!!!"
Bossier City, LA, USA
"Just rec`d my Vest and wanted to say it fits like a glove. To Bad you didn`t have my size in a Jacket. Great Job. Will be buying more from you in the furture. Thanks again."
Stevens Point, WI USA
"The replacement jacket was perfect in every way. My little one loves it, and can't wait for the weather to warm up so she can start riding again, and wearing her leathers. And the service was above and beyond what anyone could expect: It arrived within a couple of days of my returning the original to the US distributor. We couldn't be more pleased. Thanks for running a great company and offering great service."
Morganville, NJ, USA
"I just recieved the vest today and I have to say that its fantastic. Thank you once again. I have already recommended your company to my friends."
Secane, PA USA
"You guys are great. you've more than earned a new customer. I will let everyone I know who rides know about your site."
Montoursville, PA US
" I wanted to tell you how amazed I am at the quality of the Children's Leather Motorcycle Jacket. I bought this jacket for my daughter for Christmas and it is a huge hit. I found so many other "kiddie" versions of biker jackets online that were fake leather or had so little resemblance to a real jacket that I almost gave up.
Ashfield, MA USA
"I'm so pleased to finally see that someone noticed lady bikers have been left off the biking scene when it came to gear and clothing. Thank you for noticing and doing something about it! I can't wait to browse and start shopping."
Ottawa, ON Canada
"I have to say, this is one of the best online purchase experiences I've ever had. The price was better than I ever expected to find, the process was simple, free shipping, no tax, got the order right, merchandise quality appears well in-line with the price, and it arrived at least a week or two before I ever expected. Sorry, can't help you if you're looking for me to make suggestions on how to improve your service. I can't find anything that needs improvement! Thanks for everything!"
New Baltimore, MI, USA
"I have just placed an order for another leather jacket. I had purchased one for my boyfriend last week and my father was so impressed that he wanted the same jacket, as well. I am sorry that I had missed the sales price which was running last week. However, you have such nice quality products that I was willing to pay the full price. Thank you for your service and the wonderful selection of products. I have just recently purchased an 883XL Sportster myself so I will definitely be back to shop for a jacket of my very own!"
Bridgeport, CT, USA
I would like to let you know how please and happy with my vest purchase , The quality of the leather and craftmenship exceded my expectation by 10 fold . I never tought i would be reciving such a quality vest at such a low price and the same goes for the glove WOW next purchase are leather pant and i am now a loyal customer foe life.
Allardville, NB Canada
"I received the vest I ordered for my wife. It fits perfect and she loves it. I want to Thank-You for this quality leather vest and fast shipping, just on time for this sat. motorcycle event. I will do business with you again and I will tell my friends about your great service. Thank-You Thank-You Thank-You."
Middletown, NY USA
"I received the gloves yesterday! I know this was a challenging order, but your support and commitment to me were the driving force behind insuring the order was filled correctly, and I was satisfied as a customer. Thank you for all your help. Your personal attention has retained me as a satisfied customer."
Powhatan, VA US
"Well Thank God I finally received my Vest,LOL!! Guys You All did a Great Job! I know that I waited like forever to get my vest and although this vest was not the one I had originally ordered. I Love it!! Its a Good thing That You all Shipped Me a Size 48 Mens because it was a Perfect Fit! a 46 would have been small. You all did a Great and Awesome Job!! Have a Happy Holidays!"
Miami, FL, USA
"The Bikers' Den is the fourth online company that I ordered a leather touring jacket from.I was upset by the 3 previous online companys since the size was off and the quality was poor. I received an email from a rep at this site and they confirmed size and quality of leather would be good. I am sending this email to say the quality of this jacket is good and it fits!! I will recommend The Bikers' Den to others!"
Chesapeake City, MD USA
"Got to look at the Trials DVDs, they are awesome! Thanks again for the trouble you took to help me. Regards and best wishes."
Cape Town, South Africa
"I bought my baby an outfit from your website, I have the greatest picture for you. I hope that maybe you can post it on your website. It is the best picture."Kristen G.Hamburg, NJ, USA
"At a concert my band played in 1990 sponsered by Harley-Davidson, they gave us free HD motorcycle jackets that we found out later were selling for 500 bucks. When I look at your jacket and the Harley today, yours is better-looking, way cheaper and fits me better. By the way, I've hung on to the Harley jacket because of the sad historical significance of that show. I was then playing with the Robert Cray Band. We were on a show at Alpine Valley, Wisconsin, with Stevie Ray Vaughan and Eric Clapton—3 days, 45,000 folks a day. A few hours after HD gave us the jackets on the last night of the gig, Stevie Ray Vaughan was killed in a helicopter crash flying from Wisconsin to Chicago."
Oakland CA, USA
"Everything was great!! Love the Jacket!"
High Level, AB, Canada
"I am so excited to tell you that the DVD's came today. Thank you for such prompt service. I told everyone who knows about the DVD's how great your service is! Your site is at the top of my FAVORITES list. Thanks Again."
Buckeye, AZ, USA
"I did get my pants and they are fantastic! Exactly what I wanted. I knew you guys were good :) The Levi 501 style leather pants are great! I will tell my friends."
Frankston South, VIC Australia
"I am very happy with the boots I purchased. They came in early also so I was happy with that. Thank you for your courtesy email."
Chesterton, IN, USA
"The (children's leather motorcycle) jacket looks GREAT! Excellent quality, and it really looks like mine - for a LOT less $$$. My daughter is going to love it when her grandparents present it to her on Christmas morning. By the way: delivery was excellent, really fast, in perfect condition. You have a great site and great service."
Morganville, NJ, USA
"Dear friends; Queridos amigos; I have received my leather jacket; it is excellent; the best jacket of leather that I have had. A perfect completion, excellent silhouette in the body; I am very contented with your service to your clients and your seriousness and responsibility; Thanks!!"
Thames, Buenos Aires, Argentina
"I was really surprised the vest and chaps arrived so fast. Thank You. Looking forward to Christmas morning to see how well they fit my husband. The quality looks great."
Franklin, GA, USA
"Thanks Nicole for the up date and the great service you have provided to me and my family. You will have a customer for life just on the fact that you and BikersDen run this company with true professionalism and care. Thanks again Dennis."
Clearlake Oaks, CA USA
"Just wanted to let you know that my daughter loved the leather jacket I purchased for her, she can't stop thanking me for it. She loved the way the jacket fit and was really impressed with the quality of the leather. Also wanted to say thank you for the free leather gloves, "very nice." I'm sure we will be doing business in the future, everything was great and your service is impecable! Thank you once again..."
Chicago, IL USA
"I've received the jacket, It looks great! Thank you."
Lindenewood, NJ, USA
"After we put on the (Tsukayu) Hardbags...."Roger M.Aiken, SC, USA
"I ordered a helmet for my son for his birthday from the Bikers' Den. I was very happy with the service I received....your customer service rep assisted during this process, and I was so impressed. She went above & beyond to make sure my order was processed correctly. My son was SO please with the product and fast service. He received his helmet quicker than expected & had it to use for a long weekend of riding. Great job!"
New Braunfels, TX USA
"I received my jacket today. I was quite apprehensive about the fit. Even though the jacket is not listed as "Tall" it is a perfect fit. I am 6' 7" and 220lbs with a 37" sleeve. My satisfaction thus far with product, delivery, and customer service unparalleled. Well done!"
Ben Hur, VA USA
"Thank you for your assistance. We look forward to receiving our replacement order as the products were of fantastic quality and were gifts for my son and he is very anxious to begin wearing them."
Oakdale, CA, USA
"I wanted to write and thank you for the excellant service regarding my recent purchase from your company. The gloves are just what I expected and I'm very impressed with the speedy delivery. I ordered on Tuesday and they arrived on Saturday. Many thanks! I look forward to doing more business with your company in the future and I'll tell my riding buddys to check out your store."
Tishomingo, OK US
"I received my leather vest on Monday. I am very pleased with the quality. Also, ordering was easy and hassle free. I saved your website in my favorite places and will return there when I need more riding aparrel. Thanks for the free gloves !!"
Butler, KY, USA
"I just wanted to let everyone know how impressed and pleased I was with the service at Bikers' Den. I was looking for a leather stroker cap like the one my dad (Wino Willie Forkner... you all might remember him, Hollister '46) used to wear for my son. I found one similar at the Bikers' Den so I ordered it. When It came it wasn't quite right so I returned it to them. This was just before the holiday and I was almost out of time to find one. They looked high and low to locate one for me and got it to me in plenty of time for Chrismas. The cap was very high quality and the service was outstanding. I would definitly shop again at The Bikers' Den and want to recommend them to all my biker brothers and sisters out there. Ride free."
"Received the order in record time, the fit is just right and the quality is excellent. I am really satisfied with the product and your service, will buy again from your company and will tell others of the great service and the excellent value and quality of your company. 5 Stars. Thank you."
North Ridgeville, OH USA
Thank-you ! Very pleased with the jacket! Fits well. Warm too. My daughter loves it. Thank-you for the excellent service!
Gabriola, BC Canada
"All the items I have purchased from your store has met or exceeded my expectations. The vest is perfect it is just what I wanted. The helmet fits just right. I will be ordering from your company again."
Paramount, CA USA
"Thank you for the boots, they are just awesome. I hope to order something else from you soon."
Moscow, Russian Federation
"Thank you very much for the quick response and great customer service. I've been impressed at how quickly and professionally everything has been handled and I'll definitely use you guys again in the future!"
Las Vegas, NV, USA
I am happy with my purchase. I went through several rounds of exchanges and Terilyn was extremely helpful in allowing me to finally end up with a jacket that I like.
I LOVE MY BIKER's LEATHER VEST!! It makes me feel so strong and protected and fierce and hot. It is everything I wanted. I especially like all the pockets, for traveling.
Takoma Park, MD
"I just wanted to thank you for your help on the telephone in helping me and my wife choose the correct size leather jackets. The lady I spoke with was very patient and knowledgeable. We recieved the jackets in one week (including a weekend). I bought the Pistol Pete jacket and my wilfe bought the Ladies Bronson Hybrid Premium Naked Black Leather Jacket. The quality of both jackets is excellent and they fit perfectly. Thank you for excellent service."
Delaware, OH USA
"The pants that I ordered from your company rocked. I will never wear chaps again and your sizing chart worked perfectly. And the pants came 2 days before I left on my 6500 mile holiday rip around the great lakes and on to Sturgis. Thank you and I will be recommending your goods to all my friends."
Regina, SK Canada
What a phenomenal vest # L134753. I'm a marine canvas fabricator so I always sew. So when I tell you that this vest is very high quality you can believe it. And made in the USA to boot it's a super value. I put on a shirt that I would normally wear, got a tape measure and measured like they said, under the arms around my chest. The vest fits perfectly. Thanks
Red Bank, NJ
"The merchandise was great! I kind of wish the little Harley baby cap was black and not orange, but that's OK, I am sure orange will look good, too. I would like to add that I could not find the Harley baby stuff anywhere else. People claimed to have it, but then it always turned out to be "OUT OF STOCK" or "TEMPORARILY UNAVAILABLE" - so thanks again!"
Cortland, NY, USA
I have ordered a few items form Bikers Den and have been 100 percent happy with them all, good process, solid product line and fast delivery. I have sent many of my friends to you and will continue to recommend you services.
"I would just like to comment on the Pistol Pete Leather Jacket that I purchased. I love the jacket! Unfortunately, I had to return it for a bigger size. I didn't get the name of the woman I spoke to on the phone, but I couldn't believe how friendly and courteous she was! She didn't give me any trouble at all, just helped me with the exchange. I look forward to doing business with The Biker's Den for many years to come!"
Warwick, RI USA
"I was very pleased with the looks and quality of the jacket and the service. I can not imagine any areas you need to improve - it was a delight doing business with you!"
Stroudsburg, PA, USA
"Great Leather Vest!! Much more than I had anticipated and very well made."
Hickory, NC USA
"Hi Kurt, just wanted to send a quick follow up to my item. Thank you so much for the call from your office regarding the refund on my priority shipping, that was over and above customer service and I appreciate that and will definately continue to be a customer of yours! Thanks again for all your help with this and I'll be shopping with you soon! "
Concord NC, USA
"Dear Sarah. I want to thank you for helping me exchange my order for a larger jacket. When it arrived I was extremely happy that it fit correctly and having the option of a little adjustment is great. Currently the weather in North Carolina is becoming warmer and so the need to wear a sweater or any other extra layers is about finished for this year. I have really enjoyed dealing with your company and will recommend it to all whom I ride with."
Pittsboro NC, USA
"I am currently in Afghanistan with the 173rd Airborne Infantry Brigade. I won't be wearinig it for about 8 more months, so I have a little time. I do want the thank you for yor speedy response. As a soldier dealing with merchants I don't get that a lot. I wish you guys could teach a lot of others the meaning of service. Thank You again."
SFC Wayne W.
US ARMY Paratrooper
"To my surprise, I received the vest today, perfect fit and style. Thank you again for your honesty and service."
Flanders, NJ, USA
"First off I'd like to say glad I found you. Being 6'3" It's hard to find anything long enough to fit. The leathers are great, excellent quality and fit. The only thing better than the product was the service I received. Keep up the good work guys."
Kountze, TX USA
"All aspects of the transaction were A+..."
Kew Gardens, NY, USA
"I love the jacket! My boyfriend loves the gloves. I am just beginning to ride whereas he is an old pro at it. Thanks so much for sending a little note...your staff is very personable!"
West Springfield, MA, USA
"I have been treated pretty good from companies I have dealt with in the past but truly cannot remember one such as yours, The Bikers Den being so darn friendly and really taking care of me with sincerity and honesty. I look very forward to doing more business with you all in the near future. When someone asks me if I know of a company that offers up quality goods with no hassles, I am recommending they go straight to The Bikers Den."
Lockwood, CA USA
"Everything was fine with the vest and your service is great."
Detroit, MI, USA
"It's exactly wanted for my nephew-to-come! I can't wait to send it to the expectant parents."
Sulphur Springs, TX, USA
"I loved the little outfits purchased. The delivery was on time and in tact. This will be a baby shower gift in July. The new mother and father are not Harley riders but we are so we feel this is appropriate. Thank you for you concern."
Seminole, FL, USA
"Nothing but great. The (Harley-Davidson Baby) Sleeper is adorable, the order process was good, and I'm one happy shopper."
Middleville, MI, USA
Alanna B. and Darrel B.Calgary, AB Canada
"I want you to know that I am very appreciative of your decision to help me get the best fit possible under the circumstances. I know that I was a bit of a problem and I acknowledge that I shared in the responsibility of the error in the first order. I know you did not have to help me and you did. Thank you. Your customer service is the BEST and I will be making more purchases from you in the future."
Sunnyvale, CA, USA
"Thanks so much for your great service and the quality of your items. Your sizing is perfect. My husbands Vest, Chaps and Glves fit perfectly. He might make a biker after all, Thanks to your company..."
Franklin, GA, USA
"Thank you for your service! Just received my jacket. Plus free pair of gloves. I'm very satisfied with quality. I ordered size recommended by manufacturer. Shipping was very fast to Russia, taking into account that russian post has permanent jam. My package arrived within 3 weeks. Bikers' Den is an excellent and highly recommendable company."
Port Coquitlam, BC Canada
"The vest was a great fit and quality. Your service was also great on this order and others in the past. Great service and quality products."
Middletown, DE, USA
"Great service, great product - I like the chaps very much and the sale price was just right. They work great too - 40 degrees, no problems."
Bartlett, TN, USA
"I would just like to say how pleased i am with my Legendary vest I bought from you! It is superbly made and the speed with which you shipped it to me is unbelievable! I am one happy biker! I will be buying a lot more products from you."
Hereford, Herefordshire UK
"The product, a Himalayan leather vest, was a birthday gift for my wife. She is very happy with it, thank you very much. I would like to add that the service I received in ordering this product over the phone was excellent and the delivery was timely. I will not hesitate in ordering products from Biker's Den again in the future."
Norfolk, VA USA
"Hi, My Hardstreet Motorcycle Hardbags arrived today, they look incredible, thank you so much for getting them to me so quickly, the paint job is quite something, a finish like glass. If you get any enquiries from people in the UK about the bags, please tell them that they will have to pay about £90 import duty, this I did expect, the bags are still about £700 cheaper than the ones from Harley Davidson."
Telford, Shropshire, UK
"I purchased the naked leather chaps with the removable lining that have both zipper and pants style pocket (excuse me if i didn't include the item #). I purchased both black and brown. I am very happy with both the quality in construction and the quality in the leather of these products. I hope you never stop carrying First Mfg. My only complaint is that the thighs and legs run smaller on the black than the brown. Thank you for offering a great product at an affordable price."
Hazel Green, WI US
"I just received my brown Pistol Pete leather jacket today and couldn't be more pleased. This is a great jacket, especially for the price. It's a little bit aviator, cowboy, 1950's, and Indiana Jones. A great jacket to be worn on the bike or just around town."
McQueeney, TX US
"Just wanted to thank you for your quality product, excellent sizing, and outstanding service. I recently ordered leather jackets for my grandsons from you. They arrived last Friday, and they exceeded our expectations! My grandsons are so pleased with their jackets, and your sizing chart enabled us to measure and fit them perfectly! The jackets look great, and the boys feel really good in them. The boys have hardly taken off their jackets since they arrived! The fingerless gloves were a big hit, too, and although they are still a little large for six-and-eight-year-old fingers, the boys love them and should be able to use them for several years. I have to admit that I was convinced that you would provide a good product when I read your claim, "We're bikers and we have kids." Again, thank you for being an outstanding online store! "
League City, TX USA
"I just wanted to thank you for the help via live chat. Excellent customer service."
Lake City, MN US
"The leather motorcycle jacket I ordered from The Bikers' Den (in Tall which is hard to find) arrived today. It is gorgeous. He tried it on immediately and was thrilled. Fits like a glove, looks fabulous, smells divine. Now we can't wait for the cooler weather to get out on the open road, head toward the mountains, and "road test" the new jacket. Thank you for facilitating the return of the first attempt that did not fit exactly as we needed it to, and for being so receptive to my "birthday gift" requests. You were so thoughtful and professional and user friendly. You have made ordering on-line a pleasant experience! Many thanks."
Scottsville KY, USA